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Medical Assessment Tribunal (MAT) in Queensland: What You Need to Know

If you have lodged a WorkCover claim for a workplace injury in Queensland, you may be required to attend an assessment with the Medical Assessment Tribunal (MAT). The MAT plays a crucial role in determining the extent of your injury and whether you are entitled to compensation.

This article provides a comprehensive guide to the Medical Assessment Tribunal, including what it is, how it works, and what you can expect if you are required to attend an assessment.


What is the Medical Assessment Tribunal (MAT)?

The Medical Assessment Tribunal (MAT) is an independent body in Queensland responsible for conducting medical evaluations of workers’ compensation claims. It provides impartial assessments of injuries and disabilities when there are disputes or uncertainties regarding a worker’s condition.

The MAT makes decisions based solely on medical evidence presented at the hearing. It does not take sides and remains neutral in determining the extent of your injury.

WorkCover Queensland or a self-insurer may refer a case to the MAT when:

  • There is conflicting medical evidence about the worker’s condition.
  • An assessment of permanent impairment is required.
  • The worker disagrees with the insurer’s medical assessment.
  • Clarification is needed regarding the worker’s ongoing incapacity for work.

Unlike WorkCover’s independent medical examinations, the MAT’s decisions are final and binding.


Who Oversees the MAT Process?

The Workers’ Compensation Regulatory Services (WCRS), within the Office of Industrial Relations, coordinates the tribunal process from referral to decision.

  • You will receive an instant email notification from WCRS when your insurer refers your case to the MAT.
  • WCRS will help schedule your hearing and explain what to expect.
  • You can submit extra medical evidence if you have additional documentation that supports your case.

This is your opportunity to tell your story and ensure that your voice is heard.


Types of Medical Assessment Tribunals

The MAT consists of different tribunals depending on the type of injury being assessed:

  1. General Medical Assessment Tribunal – Assesses physical injuries such as musculoskeletal conditions, back injuries, and soft tissue damage.
  2. Specialist Medical Assessment Tribunals – Includes panels for specific medical conditions, such as:
    • Orthopaedic Tribunal (for bone and joint injuries)
    • Neurology Tribunal (for nerve and brain-related injuries)
    • Psychiatric Tribunal (for mental health conditions, including PTSD, anxiety, and depression)

Each tribunal consists of three to five independent medical specialists, depending on the nature of the injury.


Preparing for Your MAT Appointment

MAT assessments can be conducted in-person or via video conference.

What You Should Do Before the Appointment

  • Review Your Documents – Read through all WorkCover correspondence and medical reports related to your injury.
  • Submit Additional Evidence – You can submit any new medical reports, test results, or supporting documents before your hearing. Ensure they are provided at least 10 business days in advance.
  • Confirm Your Appointment Details – You will be contacted by WCRS when it is time to book your hearing.
  • Ask for Support if Needed – If you require an interpreter or special assistance, notify WCRS in advance.
  • Check the Tribunal Panel – If you have previously seen any of the medical experts, inform WCRS to ensure they are not on your assessment panel.
  • Organise Travel Arrangements – If you need assistance with travel, discuss this with your insurer, as they can arrange transport.
  • Bring Essential Items – Make sure to bring:
    • A list of your current medications.
    • X-rays, CT scans, or MRIs if your injury is physical.
    • Any test results if your injury involves the eyes, ears, nose, or throat (you may need additional testing before your hearing).

You are also allowed to bring a support person, such as a lawyer, friend, or family member. While they cannot speak on your behalf, they may provide a brief submission at the start or end of the hearing if necessary.


What Happens During the MAT Assessment?

The assessment usually lasts 45 minutes to an hour and follows a structured process.

Step 1: Introduction and General Questions

The tribunal panel will ask about:

  • Your current treatment (e.g., psychologist visits, medication use).
  • Your daily routine and how your injury affects your life.
  • Your employment status and ability to return to work.

Step 2: Specific Questions About Your Injury

The tribunal will focus on how your injury affects your physical or mental health, including:

  • Physical injuries: Pain levels, mobility limitations, and rehabilitation progress.
  • Psychiatric injuries: Mood changes, anxiety, sleep disturbances, and social interactions.

Step 3: Medical Examination (if required)

For physical injuries, the panel may conduct a clinical examination to assess your movement, strength, and pain response.


What Happens After the MAT Assessment?

  • The MAT does not provide immediate feedback on your condition.
  • A written report will be sent to WorkCover within 10 business days.
  • WorkCover will use this report to determine:
    • Your permanent impairment rating.
    • Your compensation entitlements.

What If You Disagree with the MAT Decision?

The MAT’s decision is final and legally binding. However, you may have the following options:

  • Requesting WorkCover to consider new medical evidence (within 12 months).
  • Applying for a judicial review through the Supreme Court (legal advice recommended).

Frequently Asked Questions About the Medical Assessment Tribunal

1. Can I appeal an MAT decision?

The MAT’s decision cannot be appealed, but you may be able to challenge it through a judicial review if there was an error in law or procedure.

2. What if I miss my MAT appointment?

If you cannot attend, notify WorkCover immediately. Failing to attend without a valid reason may negatively impact your claim.

3. Will WorkCover pay for my transport to the MAT assessment?

Yes, WorkCover may cover reasonable travel expenses for attending an in-person appointment.

4. Can I bring my lawyer to the MAT?

Yes, but they cannot speak on your behalf during the assessment. They may, however, provide brief submissions at the start or end of the session.

WorkSafe QLD has created a video to provide guidance on Medical Assessment Tribunal: Click to View.


Need Help with Your WorkCover Claim?

If you have been referred to the Medical Assessment Tribunal (MAT) and need legal advice on how to prepare, our experienced personal injury lawyers can help.

📞 Contact Us Today at 1300 168 688 or schedule a consultation with our team.

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